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Training In Critical Thinking

Critical Thinking and Creative Problem Solving

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Successful organizations rely on critical thinkers and creative thought leaders who can generate inventive solutions to everyday problems. In this training course, you gain the knowledge and skills needed to leverage left- and right-brain thinking, analyze problems, spur creativity, and implement innovative ideas in a practical way for your workplace.

You Will Learn How To

  • Make better decisions through critical thinking and creative problem solving
  • Develop your personal creativity
  • Select the best decision given the specific situation
  • Apply processes to assess work issues and problems
  • Transform your creativity into practical business solutions

Course Outline

  • Critical Thinking and Creative Problem Solving Essentials
  • Recognizing business reasons for creative problem solving in the workplace
  • Defining creativity vs. innovation
  • Exploring the thinking process
  • Pinpointing problems and their outcomes
  • Applying outcome-based thinking
  • Leveraging Personal Thinking Styles

Analyzing personal preferences

  • Dominance drives behavior
  • Identifying your own natural brain dominance
  • Triune Brain Theory

Assessing your preferred approach to thinking

  • Enhancing whole-brain thinking
  • Leveraging left- and right-brain dominance
  • Recognizing strengths and opportunities

Identifying thinking preferences

  • Recognizing others' preferred thinking styles
  • Adapting to others' thinking styles
  • Flexing to opposing styles
  • Unleashing Your Creativity

The creative environment

  • Exploring your own creativity
  • Utilizing tools and techniques to become more creative
  • Identifying elements that stimulate creativity
  • Eliminating barriers to innovation

Group creative thinking

  • Brainstorming options
  • Challenging assumptions
  • Five Monkeys Syndrome
  • Avoiding groupthink

The iterative mind

  • Unscrambling the iterative mind
  • Moving between the left and right brain
  • Valuing non-dominant preferences
  • Stretching outside your personal style
  • Deploying divergent and convergent thinking
  • Solving Problems Using Analysis and Prioritization Tools

Applying analysis models

  • Dissecting the situation
  • Decision analysis
  • Setting priorities for taking action
  • Evaluating problems (people, process and technology)

Systematic approaches to problem solving

  • Methods of analysis
  • Collecting data and information
  • Defining boundaries and constraints
  • Deconstructing problems using stair-step techniques

Decision analysis

  • Choosing among alternatives
  • Establishing objectives
  • Assigning weight to objectives in order to make the best decision
  • Creating a satisfaction scale to choose between alternatives
  • Translating Creativity and Analysis into Practical Application

Identifying problems

  • Determining the deviation and gap
  • Testing probable causes

Avoiding analysis paralysis

  • Overcoming the "It won't work here" mentality
  • Analyzing for outcomes, not solutions

Deploying your decision

  • Clearly expressing analysis results
  • Ensuring organizational benefit
  • Guaranteeing maximum buy-in

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Integrating your solution into the business

  • Constructing a blueprint for your action plan
  • Reinforcing your newly developed creative thinking skills

Your personal development toolkit

  • Educating others with creative tools
  • Practicing creative and critical thinking skills continuously

The course packet will provide all curriculum information necessary to demonstrate the value of the program.

How You Will Benefit

  • Explore real-world examples of why critical thinking is so important in business
  • Learn to use critical thinking skills when making business decisions
  • Choose the right techniques to recognize assumptions, evaluate arguments and draw conclusions
  • Discover 7 ways to spot a weak argument 
  • Know how to translate an abstract idea into something tangible
  • Identify 8 barriers to effective critical thinking 
  • Minimize the impact of job pressures on your thinking processes
  • React with curiosity instead of emotion
  • Get a roadmap for developing your critical thinking skills

What You Will Cover

Recognizing the Value of Using Critical Thinking in Business
  • Defining critical thinking
  • Characteristics of effective critical thinkers
  • The role of critical thinking in meeting business challenges

A Critical Thinking Process

  • Using a framework to relate critical thinking to business challenges
  • Describing critical thinking using the RED (Recognize assumptions, Evaluate arguments, Draw conclusions) Model
  • Positioning the RED Model within a critical thinking framework

Obtaining Feedback on Your Critical Thinking Skills

  • Recognizing the value of gaining insight into one’s critical thinking skills
  • Relating critical thinking skills to other business skills
  • Uses for the "My Thinking Styles" assessment 
  • "My Thinking Styles" Development Report
  • Your personal "Thinking Styles" Development Report 

A Context for Critical Thinking

  • Identifying personal situations where critical thinking has been and could be used
  • Selecting techniques for using critical thinking skills and the RED model
  • Relating insight from your "Thinking Styles" report and feedback to a personal critical thinking situation

Applying Critical Thinking Tools and Skills in Business Situations

  • Practicing using critical thinking skills and techniques in a real business situation
  • Initial action plan for development of critical thinking skills 

Who Should Attend

All business professionals who want to enhance their thinking processes to achieve better results in business.

Note:  Before attending this session, you will receive a link to the online "My Thinking Styles" assessment. You must complete the assessment to participate fully in this seminar.

Special Feature

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.


Additional Information

Ways to Register


AMA Certificate Discount

AMA Certificate Program Discount
  • 1st seminar—member/ non-member price
  • 2nd seminar—$200 discount
  • 3rd—$200 discount

This offer cannot be combined with any other promotion.

View a complete list of AMA's Certificate Programs




Seminar Savings Pass—Save up to 53%

Training a small team or a large group? AMA’s Seminar Savings Pass offers a variety of options to maximize your budget while achieving your goals! This is a call-in offer only. Call 1-877-566-9441 and mention code LD8L.

SSP 3-Pack: